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Telecommunications
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Telecommunications
EPRO's telecommunications team provide customers with wide range of telecommunication related services and solutions including custom-built system, package implementation and customization, technical services and business consultation services etc.

Our team possess with large-scale project implementation experiences and have excellent exposure and in-depth knowledge on various customer care and billing systems such as GSMIS, BSCS, Jupiter, Convergent, CIS, Ensemble, LMS and CABS.

The team also has strong experiences and knowledgeable in end-to-end mobile and fixed network business operations, covering the areas of Customer Relationship Management, Order Processing and Management, Bill Processing and Management, Network Resources Management, Network Operation Monitoring and Business Decision Support.

From a technical prospective, the team has demonstrated possession of the ability to working on a various hardware platforms and operating system software and software products including OpenVMS on VAX and Alpha, HP Unix, Sun Solaris, Weblogic Server, Oracle, RDB, RMS, Pro*C, COBOL, CORBA, J2EE, SQLWindows and Visual Basic.

Project Experiences:

• Mobile Prepaid System
• IT Service Outsourcing
• Data Conversion for Customer Care and Billing System
• Anchor System - Customer Care
• Billing System Platform Migration
• Technical Consultancy for Y2K Contingency Plan
• Order Fulfillment System
• System Segregation for Mobile and Fixed Line Business
• Short Messaging Gateway
• Platform upgrade for Calling Card Provisioning
• WAP Gateway
• Business Consulting - Y2K Business Contingency
• Document Management System
• Service for Customer Care and Billing System Upgrade
• Convergent Billing for New Service
• TACS Migration
• Business Consulting - Billing System Migration
• BOSS Implementation