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IT Services
 
Technical Services outsourcing allows our customers to focus on their core business processes while enjoying the best infrastructure support from of their existing IT investment. Our technical services team provides the most appropriate services level agreement to make sure our customer’s core business applications runs the way it should.
   
    Some of the areas we can help include:
  Server, Workstations, Printer and OA equipment Support Services
  We provide in-house support to identify and resolve hardware and software problems on workstations. Our services includes PC support and trouble-shooting, printer connection and trouble-shooting, PC relocation, and anti-virus setup and trouble-shooting.

  Common Software Support
  We provide on-site support of general office software including: Windows 98, Windows ME, Windows 2000, Windows XP both Chinese and English edition, Microsoft Office and Anti-Virus software

  System and Network Management
  EPRO’s system services give you an affordable way to maximize the business value of your network. Services include technical support and trouble-shooting on the existing systems and network equipment, system and network monitoring, network traffic balancing and backup services

  Site Relocation Services
  EPRO can provide Microsoft-certified IT consulting experts who can help you plan and manage a seamless move of your IT infrastructure to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades ?all with comprehensive ongoing support throughout. EPRO's site relocation teams can work during off hours and weekends in order to minimize business disruption.

  Expert Consulting
  EPRO's computer consulting services give your business affordable access to expertise in technical areas where you may lack in-house resources. EPRO's long experience focusing on networking and security and high-volume email systems has helped companies improve the efficiency of their IT investments. EPRO offers consultancy at many levels ranging from simple advice to the design of a complete system or network. Combined with other services, EPRO can create a complete package tailored to your needs and all this from one company you know you can trust.
 
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